Question 1

How is your service different from P2P platforms?

Accepted Answer

P2P is a marketplace with anonymous counterparties. We are an OTC service where you work with one institutional partner. This gives you transparency over the source of funds and a managed process from start to finish.

Question 2

How do you work with large amounts?

Accepted Answer

This is our core profile. The process follows a clear protocol: route and time window approval → terms fixation → execution.

For the first deal, we carry out a basic KYC procedure to verify identity and meet compliance requirements.

Question 3

Is the rate fixed, and are there any hidden fees?

Accepted Answer

The rate is fixed once the request is confirmed and remains unchanged as long as the client completes the agreed conditions on time. All fees and terms are known before the transaction starts. No hidden fees or additional charges apply.

Question 4

What is the real exchange processing time?

Accepted Answer

Processing time depends on the type of operation. Standard cashless exchanges are usually completed within 15–60 minutes, while cash operations may require additional time for coordination.

Information about the expected processing time is shown when the request is created. Timelines for large deals are agreed individually.

Question 5

What does the fee depend on?

Accepted Answer

The fee depends on the liquidity of the selected direction, the deal volume, and the complexity of the execution route. The final amount to be received is fixed before the transaction starts. An individual calculation is provided before the deal is confirmed.

Question 6

What are the operation limits?

Accepted Answer

We specialize in OTC deals from $10,000. This is our standard threshold, allowing us to provide individual control and security for each route. Special terms are available for larger capital flows — contact a manager to agree on the details.

Question 7

Is there a risk that the bank may block the funds?

Accepted Answer

We minimize this risk by using verified corporate accounts. Unlike P2P operations, you do not receive funds from unknown or random counterparties. For large transactions, we also run a preliminary check of the fund route to reduce compliance risks.

Question 8

What documents may the bank request?

Accepted Answer

The list of required documents depends on the amount, the type of operation, and the requirements of a specific financial institution.

Question 9

What happens to my personal data?

Accepted Answer

Personal data is processed only for transaction execution and compliance requirements. It is not shared with third parties, except where required by applicable regulations. Learn more in our Privacy Policy.

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